SupportCandy Satisfaction Survey Addon GPL v3.1.1

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SupportCandy Satisfaction Survey Addon GPL – Customer feedback plays an important role in the support sector.

$2.56

Last Updated - 19 February 2024 @ 9:16 PM  » Changelog

Description

SupportCandy Satisfaction Survey Addon GPL

SupportCandy Satisfaction Survey Addon GPL – Customer feedback plays an important role in the support sector. If you want to hear your customers about their experience with you for the support given in the ticket, this add-on is for you.

SupportCandy Satisfaction Survey Addon GPL Overview:

Customer feedback plays an important role in the support sector. If you want to hear your customers about their experience with you ( or your agent ) for the support given in the ticket, this add-on is for you.

Further, you can show ratings in the ticket list and also can filter tickets by rating. This will help you to check tickets for specific ratings to analyze where your agents made mistakes or where they did well so that you can improve your support quality in the future.

You can customize almost everything in settings. You can create any number of ratings, edit existing, or change rating orders with your custom choice. The general setting covers email settings and feedback page settings. Check screen-shots below to see the settings interface:

Additional information

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. - License

. - Brands

. - Update

1 YEAR UPDATES

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