ROYAL GPL SUPPORT
Having a Question?
Mon. – Set:
10:00AM - 10:00 PM IST
Mon. – Set:
10:00AM - 10:00 PM IST
As many as you like. The plugins and themes are 100% GPL licensed so you can use them as often as you like on as many sites as you like.
Yes. All our products are regularly kept up to date. As soon as we are notified about an update, we download it from the developer and update it on our site.
As long as you have an active subscription or the particular item separately then you will have access to the updates.
Yes. As long as you have an active subscription you will gain access to all our new releases. We bring new products regularly.
If you want us to add any product on the list, let us know.
Yes, absolutely.
We have active subscriptions to the developers of the products featured on our website.
We download from them and redistribute to you as per the GPL license.
We don't impose any limit on downloads but believe in fair use policy.
We only offer support for issues regarding your membership.
If you require technical support regarding a plugin or theme then you will need to either purchase the product directly from the developer or you will need to hire a freelancer to take a look for you.
Alternatively, you could ask around some of the helpful WordPress community forums.
Not offering support is the way in which we are able to offer the products at a discounted price.
If there is enough demand for that item we will consider it, though we can't guarantee. You can request for a new item through our support ticket.
No, we don’t share license codes. If a plugin or theme asks for it just Ignore it.
Developers include these so that the plugin or theme can update automatically
You can download and update items manually.
In some cases, it takes up to 2 days though we update most of the items updated within 24 hours.
No. Sorry we’re going to have to be a little hard on this one.
The nature of digital media means that once you have downloaded a plugin or theme there’s really no way to ‘return’ it.
If you think you might have some doubts then why not just subscribe for a month before committing to a longer subscription?
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